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This includes a variety of services depending on the room's occupants. For a standard occupied room, this will involve basic cleaning duties. For a room where the occupants have just checked out, the job is more difficult and involves turning over nearly everything in the room. A check-out room must be so neat and clean that the new occupants cannot tell that another family may have vacated the room only a few hours earlier. Some occupants who are in the hotel room when the housekeeper arrives or are perhaps ill and spending the day in bed may prefer service known as trash and towels.
This is exactly how it sounds.
The housekeeper will provide fresh clean towels and toiletries and remove the trash, but otherwise leave the room alone. If a guest leaves a later service sign on the door, the room must be revisited, perhaps several times throughout the day until the sign is removed. However, some guests forget to remove this sign entirely.
Depending on the hotel this may mean that they will not receive any service, or it may mean they receive a phone call offering later service. Some locations will even leave a set of clean towels and toiletries outside the door. One last consideration is rooms that have been vacant for several days. Though they have already been cleaned and turned over, these rooms must be revisited so the housekeeper can sweep and dust, ensuring that the room doesn't look dusty and abandoned when new guests arrive.
Hotel beds are typically made with the comforter covering the entire bed and are almost always made this way when guests first check in. However, during a guest's stay, the comforter may only be folded neatly at the bottom of the bed. Next, the housekeeper must refresh any amenities in the room, such as coffee. End tables and desks may be straightened, but the guest's items are generally left as they are.
Small touches such as closing the doors of a television cabinet can give a room a finished look very quickly. If there is a porch or balcony, this should be swept and any ashtrays need to be emptied. Lastly, the trashcans in the rooms will be emptied, and the carpets swept. Moving on to the bathroom, the housekeeper will wipe down the tub, toilet, sink and counter. Towels will be changed and amenities will be refreshed. In a check-out room, the bathroom is cleaned more thoroughly with a variety of cleaning agents, usually including bleach. Small touches are important here, such as carefully folding the towels.
Each hotel has its own preferred method for folding and placing the towels. The toilet paper must be folded to a neat point as well. In some hotels, the tip of the toilet paper is even pressed with a stamp featuring the hotel's logo or name.
This is often a difficult schedule to keep considering the state of some rooms. In hotels with large suites, a housekeeper may be given around 10 suites to complete each day. Suites often take much longer because of the additional amenities. Stoves, counters and refrigerators need to be cleaned. If a dishwasher is present, the housekeeper will often be required to load and unload any dishes. In a suite there are also usually several bedrooms and bathrooms, all requiring attention. Housekeepers must always stay conscious of the time of day. The typical hotel check-out time is 11 a.m. Vacated rooms need to be cleaned as soon as possible to be ready for the usual 3 p.m. check-in time. Most housekeepers have a set area in the hotel for which they are responsible. This means that they are not assigned an equal number of occupied rooms and check-outs each day. Some days can be very easy, with all rooms occupied.
However, some days--especially weekends--can be extremely difficult when nearly every room is a check-out.
source | http://www.ehow.com/about_4612024_hotel-housekeeping.html#ixzz17KWDxqY4
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