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major part of revenue comes from rooms, rooms which is not sold on
any night losses revenue forever and reason for poor occupancy can
be anything like hygiene factor, cleanliness, lack of modernizing
etc. hence main purpose is to improve whole appeal of the room. A
guest spend more time alone in his room than any other part of the
hotel, so he can check up the cleanliness he wishes to as some of
the guest are more health conscious these
He may check up dusting, in-depth cleaning and losses confidence if properly not done e.g. If drawers are not cleaned he may generally won't feel like putting his clothes down. Decent room supplies are service like quick laundry and dry cleaning service shows guest that hotel is considering his comfort and wishes to please him. not only this from the cleanliness of lobby, public area, restaurant, cloakrooms, the state and cleanliness of uniform the guest can judge a lot about hotel. it can be positive or negative judgment we can conclude that housekeeping department contributes greatly to all guest impression of the hotel.
About: Final year student of institute of Hotel Management Bhopal.
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